Dartmouth Properties manages 6 apartment buildings and over 70 units in Portland, Maine. They called on Planet Maine to help fill their units and to streamline the management process.
The site features rotating photos of the buildings and units, email forms for showing and maintenance requests, and a ‘staff only’ section that records tenant and maintenance records for each building and unit.
“Managing over 70 apartment units and twice as many tenants can be a real challenge. Planet Maine created an awesome website for us that makes our lives much easier and better organized! They even came up with ideas we had not even thought of to help manage our information flow, like an email form to request a showing, and another for reporting maintenance issues. These go to the right person quickly and cut down on the phone ringing! Another idea they implemented was having a ‘staff only’ section for each building and unit in order to track tenant information and maintenance history.
Another important goal for the site was that it bring in new business and help fill up our units. Planet Maine has taught even us non-progammers how to easily update our content. We can put up a new unit the day it becomes available, or take one down as soon as it is full. They also showed us how to present the units in an appealing way. We are very pleased with their work, and they continue to help us with everything from new features to marketing and Google adwords.”
– Cindy Lowry, Dartmouth Properties, LLC